Customer Support

Customer support for TIK an TIK2

Feel free to contact us in case you have any questions.

Consulting-maintenance contract

We offer our clients  a consulting-maintenance contract covering the area of consultancy, maintenance, repair and customer support. The client is entitled to the following benefits and services:

  • preferential treatment with regard to problem-solving
  • a replacement TIK terminal in case of longer repair time
  • free online, phone and e-mail support
  • discount on repair services, additional education and purchase of additional terminals and  modules
  • free software updates of the same version of software

Remote assistance

For remote assistance we recommend free program Miogo. Clicking the image below will start the download and installation on your computer.

mikogo

Windows Quick Assist

We also recommend Windows built-in program – Quick Assist. You must be signed in to Windows with your Windows account.

quick assist
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